Why aren’t your team following the procedure you agreed on? The COM-B model — Capability, Opportunity, Motivation — offers a practical diagnostic framework for healthcare and organisational leaders. Pair it with co-design and you have both the diagnosis and the method to fix it.
In change work, the people who listen hardest tend to get the furthest. Drawing on Schein’s humble inquiry and Scharmer’s four levels of listening, this article explores why asking — not telling — is the foundational discipline of genuine co-design, and how to practise it in healthcare and community settings.
A great idea is not enough. Winning funding, permission and momentum requires a pitch that speaks to the rational, emotional and financial realities of your audience — all three, in the right order. The Head, Heart, Hip Pocket framework is a battle-tested structure for change-makers in healthcare and beyond, grounded in decades of co-design practice and the best of behavioural science.
For generations human history has been littered with evidence that people want to be included in decisions which affect them. In 1789, the French Revolution echoed to calls for liberty, equality and fraternity; one of the most memorable rallying cries of any movement. Liberty spoke to the need to be free of rules imposed by … Read more