The most useful insights about a broken system almost always come from the people it serves least well. Learn why fixing the ride, not the rider, is where real systems change begins, and how co-design puts the right voices at the centre of that process.
In a culture that rewards self-promotion over self-mastery, what does it actually take to lead meaningful change? Drawing on the work of David Brooks, Angela Duckworth, Jonathan Haidt and Robert Greenleaf, this article explores why character is the foundation of effective leadership in healthcare and community change work, and why humility may be the most important capability that change leaders still need to develop.
Why aren’t your team following the procedure you agreed on? The COM-B model — Capability, Opportunity, Motivation — offers a practical diagnostic framework for healthcare and organisational leaders. Pair it with co-design and you have both the diagnosis and the method to fix it.
In change work, the people who listen hardest tend to get the furthest. Drawing on Schein’s humble inquiry and Scharmer’s four levels of listening, this article explores why asking — not telling — is the foundational discipline of genuine co-design, and how to practise it in healthcare and community settings.
Co-Design vs Performative Consultation Co-design has become the darling of public policy. Governments and organisations everywhere trumpet their commitment to collaborative decision-making, promising to work alongside affected communities to shape policies that impact them. But what happens when co-design is deployed not as a genuine collaborative process, but as window dressing for decisions already made? … Read more
What Does Success Look Like? A Year of Recognition Over the last 12 months it has been a privilege for our team at Inala Primary Care to be recognised in numerous ways. First, we won an inaugural Stronger Medicare Award, which recognised our work delivering innovative care to disadvantaged patients. A night in Canberra at … Read more
For generations human history has been littered with evidence that people want to be included in decisions which affect them. In 1789, the French Revolution echoed to calls for liberty, equality and fraternity; one of the most memorable rallying cries of any movement. Liberty spoke to the need to be free of rules imposed by … Read more